American Bank of TexasBank of Texas
On several occasions, First United has been honored as an excellent social bank for its social commitment. Is the name of the bank going to be changed? Is my bank's telephone number going to be the same? Yes, your municipal bank will keep the same number. Is it still possible to go to my favourite communal bank?
Yes, all offices of the joint banks will stay open. No. You'll see the same great people you get used to when you visit the communal bank. Are there any changes in the regular opening times at my house bank? Can I use other First United sites? Yes, all First United sites will be fully operational from Saturday, November 12, 2016.
How long are the usual office times for calling the Customer Care Center? Our Customer Care Center is at your disposal around the clock. The Customer Care Center is open from 9:00 a.m. to 5:00 p.m. Our Customer Care Center is open on Thanksgiving and Christmas, so that our staff can enjoy this period with their family.
Can I call the Customer Care Center at the weekends? Veterans Day, Friday, November 11, 2016, is from 9:00 a.m. to 5:00 p.m. On Saturday, November 12, 2016 and Sunday, November 13, 2016, the Customer Care Center is open around the clock.
Are the bank's opening times affected? No, on Friday, November 11, 2016, the bank will be closing for Veterans Day. And what happens to my American Bank of Texas bankroll? When you have an account with both organizations, you will still have two distinct First United account types. Clients can use any combination of them.
The bank accounts for almost every client are the same. You must use the new route number 111911321 for each non-checked transactions, such as onliners. What effect will my bank card life have in November as the changeover takes place in the midmonth?
American Bank of Texas will provide clients with a closing invoice for all current and saving bank deposits from Thursday, November 10, 2016. The system calculates interest for interest-bearing account, but does not debit any of them. The declarations will be made slightly later than usual after 10 November 2016.
A new First United Smartcard will be issued before the expiry date. Do First United provide personalised credit vouchers? Yes, First United provides YouFirst personalised smart chips. You will have the opportunity to personalise your personalised ticket after 12 November 2016. May I still use my American Bank of Texas cheques?
Yes, you can still use your American Bank of Texas cheques. Prospective cheque orders that will be settled through the bank will be transformed into an equal cheque type with First United's signature and router number. May I still use my American Bank of Texas Visa Passport? Yes, you can still use your current American Bank of Texas Visa Passport.
What effect will my Internet shopping have? They can see all their account balance and history of each account during the entire time of the merge. From Thursday, November 10, 2016, until Sunday, November 13, 2016, midday, you will not be able to make payments on-line. Our Customer Care Center is available around the clock if you have any queries or need help.
Is my Internet bank account changing? Yes, to make sure that your data stays as safe as possible, you will get a special message with a provisional code before November 12, 2016. From Sunday, November 13, 2016, you can log in with your personal temporarily created passwords. What happens to my invoices during the week-end in between?
Invoice payments are the same as they are today. Does my casino user name stay the same? You must login to the website edition of our website to create your new account before you can access the application. This application will be available from Sunday, November 13, 2016.
Is the 24-hour phone number changing? With First United's advanced phone referencing services, you can verify your balance and transaction history, administer your credit card and make bank wire transfer payments internally. Will it mean that many other folks will be administering my bank or floating credit?
First United is a joint bank committed to local customer service. Credit officer and management at the American Bank of Texas sites will continue to be the same decision-makers. They can also go to any First United office to make personal payments. From November 12, 2016, you will be included in First United's fraud prevention service free of cost and onward.
800-417-4592 is the telephone number of the Centre. Adding this number to your contact list and designating it as a "Fraud Center" will display it on your telephone when you receive a call from this number. Do you have any queries, please call the Customer Care Centre. I' m currently using Online Bill Pay.
Are my creditors paid to First United? Yes, your American Bank of Texas payment information will be sent to your First United on-line bankroll. You can call us, call us, visit us or post a safe note via our on-line bank and our Customer Care Center will give you access to these explanations for up to 18 month if you need help before eStatement is available.
Can I access the transactions log via my bank's website? Yes, First United offers up to two years of your bankrolls. From December 13, 2016, American Bank of Texas clients can look back on a two-year tradition. No registration is necessary, a portable payment is possible via the First United MobilApps.
Is my 24-hour phone bank log-in changing? In case you have problems to access your customer care center, please call 800-567-1817. Remember: Our Customer Care Center is available around the clock if you have any queries or need help. Credit authorizations are still in place, but new documents with First United can be made out and sign.
Includes all deposits account, current and saving deposits, cash deposits and certificate deposits. You can use this time limit to reorganize your account if necessary. American Bank of Texas CD's are covered by separate coverage until the due date after the six-month extension.